“While everyone else is singing the blues, we’ve had our best months ever. Our secret? The usual stuff and OptiCall’s ACE program. LASIK may be elective, but ACE is almost mandatory.”

“OptiCall and the ACE program have in 3 months, resolved issues that I have had on my phones for 13 years! I’m very happy with the ACE program.”

Just a quick note to tell you we are very pleased with the results of your ACE program! The training has been great! The weekly monitoring and feedback of calls has dramatically decreased loss leads and encouraged our call center staff to make the most of each call! In a time when advertising costs are so high and rumors in our market report a downward turn, we’re experiencing increases in LASIK volume!

I have access to many programs that offer help and improvement to practices. OptiCall’s “ACE” program is one of the few programs I walk in the door armed with. Why? I know it works! With out a doubt, “ACE” is one of the best tools I can think of to help a practice optimize the value of every refractive call they take. In my opinion ACE is a “no-brainer”.